Vertrouwenspersonen & klachtencommissie

For any complaint about the club, the board or a clubmember you can contact the complaint committee. Below you will find how the complaintcommittee will process your complaint. For issues about harrasment, intimidation or other kinds of behaviour within the club which makes you uncomfortable, you can contact the either one of our two trustcontactpersons. Below you will find how they handle your case.

Complaint committee

This year a new committee was introduced: the complaint committee. Even though our club is very
harmonious, a situation can occur in which you might feel uncomfortable. If that’s the case we,
Fabian Verduyn and Ellen van Goor, can help you solve this problem. Below you will find a small
summary of the procedure. For more information look at:

  1. Protocol VCP (dutch)
  2. Algemene Klachtenregeling Lacrosse Groningen 2018 (dutch)

Summary complaint procedure:

1. If at any time a situation occurs where you feel uncomfortable within any club-related
activity (e.g. practice, drink), send a written complaint to: klachtencommissie@lacrossegroningen.nl
2. The written complaint should contain:
a. Name of the person(s) the complaint is about
b. The time and place of the incident
c. Short description of the incident
d. Description of what has already been done about the situation
3. The complaint committee will meet both you and the person the complaint is about to hear
both sides of the story.
4. Taking both sides of the story into consideration, the complaint committee will give advice to
the board.
5. The board will decide on the consequences for both parties.
6. If at any moment a boardmember or complaint committee member is involved in the
incident, this person will be replaced by another member of the club.

Oscar Paananen

I’m Oscar, the newest confidant for the men’s department of the Groningen Gladiators. I joined the Gladiators in September 2018 after starting my studies at the university, but my passion for lacrosse already started in my youth in Finland. After a long hiatus and a fresh start, I can now proudly say the sport is closer to my heart than ever before and the club is the main reason I can make this claim. I enjoy being active within the club and spending quality time with my teammates, and by being a confidant I can give back to the club that has already given me a lot. As a confidant I work as part of the support system within our association, by providing a reliable and responsible outlet for any and all issues that members prefer not to share openly, either face to face or via my email: vertrouwenspersoonmannen.lgg@gmail.com

Also reachable via: vertrouwenspersoonmannen@lacrossegroningen.nl
or trustedcontactmen@lacrossegroningen.nl

See you on the field,

Oscar

Dina Boer

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